Privacy Policy

Last updated: Jun 08, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

•           Account means a unique account created for You to access our Service or parts of our Service.

•           Application means the software program provided by the Company downloaded by You on any electronic device, named Agribank Corporate eBanking

•           Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to AGRIBANK.

•           Country refers to: Vietnam

•           Device means any device that can access the Service such as a cellphone or a digital tablet.

•           Personal Data is any information that relates to an identified or identifiable individual.

•           Service refers to the Application.

•           Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

•           You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Now We do not ask provide personal data but in the future We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

•           Email address

•           Full Name

•           Phone number

•           Address, State, Province, ZIP/Postal code, City

•           Usage Data

In addition, we collect additional information such as a portrait/ID number to verify your personal information when you use the online account opening service. We also use photos from albums when you use the avatar setting function. We need to access your location in some services for the purpose of suggesting the nearest location, optimizing the experience

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), OS Name, OS Version, Device Architecture Name, Device Memory, Device name, Device Operating system version, the configuration of the application when utilizing our Service, the time and date of your use of the Service, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, geolocation, unique device identifiers and other diagnostic data.

Information Collected while Using the Application

While using Our Application, in order to provide the features of Our Application, We may collect, with Your prior permission:

•           Information regarding your location

•           Information from your Device's hardware

•           Information from your Device's storages

•           Information from your Device's Operating System

•           Information from your Device's Inputs

We use this information to provide the features of Our Service, to manage, monitor and attest Our Service. The information may be uploaded to the Company's servers or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

The application does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the application

•           Google Play Services

•           Firebase Crashlytics

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

•           To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

•           For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

•           To manage Your requests: To attend and manage Your requests to Us.

•           For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

•           Comply with a legal obligation

•           Protect and defend the rights or property of the Company

•           Prevent or investigate possible wrongdoing in connection with the Service

•           Protect the personal safety of Users of the Service or the public

•           Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us via 1900558818.

 Vietnam Bank for Agriculture and Rural Development (Agribank)

Address: No. 2 Lang Ha street, Thanh Cong ward, Ba Dinh district, Hanoi.